Pricing Rule: Buy 3 Concerts, Get 4th Free

Joseph Fernicola $organization over 9 years ago

I am fairly new to using pricing rules and am attempting to create a pricing rule for buy at ticket for 3 unique performances, get the 4th free.

What would be the method for creating this?

I thought BOGO, but that seems to only apply the rule if it is the same concert.

Thanks,

--Joe

Anastassia Lavrinenko $organization over 9 years ago

Hi Joe,

Have you tried the Add On type rule? Under Criteria, it allows you to specify which products (performances) should have the discount applied to.

We haven't used this particular type much, but according to the documentation this one might be the one you're looking for.

Good luck!
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Joseph Fernicola $organization over 9 years ago in reply to Anastassia Lavrinenko

I attempted the add on rule, but it does not use number of products for any criteria/limitations. So it allows for a buy 1 product, get any additional free...but not a buy 3 products get 1 free it seems.

And I attempted the product volume rule as well, thinking it sounded promising, but it does not allow you to specify applying the rule to only one product, it applies it to all the products when it fires.

It'd be nice if I could trigger the BOGO rule after a certain number of products are selected (select X products and then the BOGO fires), but I can't find a way to make that work.

--Joe
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Jerry Hodgins $organization over 9 years ago

Hi Joe,

Say the total cost of the package you are trying to set up is $99.00, which is three paid concerts at $33.00 per ticket plus one comp at $0.00. You could set up a pricing rule that only fires when a fourth concert is added to the cart, and the price type that it flips to for all events in the cart is priced at $24.75 per ticket, which comes to $99.00. In the past I’ve set up similar price type flips for family tickets whereby a free ticket is included. Some customers did get confused as they would (naturally) be expecting to see a $0.00 priced ticket somewhere in their cart, but these issues where few and far between.

JH.

Jerry Hodgins
Audience Insights Manager
T +613 8663 2235 M +61404 011 452

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Joseph Fernicola
Sent: Thursday, 13 April 2017 8:33 AM
To: Jerry Hodgins
Subject: Re: [Tessitura Ticketing Forum] Pricing Rule: Buy 3 Concerts, Get 4th Free

I attempted the add on rule, but it does not use number of products for any criteria/limitations. So it allows for a buy 1 product, get any additional free...but not a buy 3 products get 1 free it seems.
And I attempted the product volume rule as well, thinking it sounded promising, but it does not allow you to specify applying the rule to only one product, it applies it to all the products when it fires.
It'd be nice if I could trigger the BOGO rule after a certain number of products are selected (select X products and then the BOGO fires), but I can't find a way to make that work.
--Joe

From: Anastassia Lavrinenko <bounce-anastassialavrinenko2869@tessituranetwork.com>
Sent: 4/12/2017 5:08:58 PM
Hi Joe,
Have you tried the Add On type rule? Under Criteria, it allows you to specify which products (performances) should have the discount applied to.
We haven't used this particular type much, but according to the documentation this one might be the one you're looking for.
Good luck!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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Former Member $organization over 9 years ago in reply to Joseph Fernicola

Hi Joe, I am afraid that you will have to write at least one rule for every unique combination of three performances out of however many performances you have with Add On type rule. If you have a total of four performances, then you will need four rules. If you have five performances, then you will need ten rules, and the number will increases exponentially with the number of performances. You will need to check All Products box for Criteria. I have not tried this logic, so you will have to test to see if it will get you where you want to go. It may get infeasible, if you have too many performances. Good Luck! Ahmet, IS Manager, UM - St. Louis/Touhill PAC
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Sheela Sur-Luk $organization over 9 years ago

Hi Joe,

Another solution would be to create a new price type that you only add to the 4^th concert at $0. The pricing rule would trigger a price type change to the price type that is only on that concert.

You could also then create a messaging rule reminding customers that they have to select that specific concert to get the free ticket.

-Sheela

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jerry Hodgins
Sent: Wednesday, April 12, 2017 7:45 PM
To: Sheela Sur <ssur@publictheater.org>
Subject: RE: [Tessitura Ticketing Forum] Pricing Rule: Buy 3 Concerts, Get 4th Free

Hi Joe,

Say the total cost of the package you are trying to set up is $99.00, which is three paid concerts at $33.00 per ticket plus one comp at $0.00. You could set up a pricing rule that only fires when a fourth concert is added to the cart, and the price type that it flips to for all events in the cart is priced at $24.75 per ticket, which comes to $99.00. In the past I’ve set up similar price type flips for family tickets whereby a free ticket is included. Some customers did get confused as they would (naturally) be expecting to see a $0.00 priced ticket somewhere in their cart, but these issues where few and far between.

JH.

Jerry Hodgins

Audience Insights Manager

T +613 8663 2235 M +61404 011 452

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Joseph Fernicola
Sent: Thursday, 13 April 2017 8:33 AM
To: Jerry Hodgins
Subject: Re: [Tessitura Ticketing Forum] Pricing Rule: Buy 3 Concerts, Get 4th Free

I attempted the add on rule, but it does not use number of products for any criteria/limitations. So it allows for a buy 1 product, get any additional free...but not a buy 3 products get 1 free it seems.

And I attempted the product volume rule as well, thinking it sounded promising, but it does not allow you to specify applying the rule to only one product, it applies it to all the products when it fires.

It'd be nice if I could trigger the BOGO rule after a certain number of products are selected (select X products and then the BOGO fires), but I can't find a way to make that work.

--Joe

From: Anastassia Lavrinenko <bounce-anastassialavrinenko2869@tessituranetwork.com>
Sent: 4/12/2017 5:08:58 PM

Hi Joe,

Have you tried the Add On type rule? Under Criteria, it allows you to specify which products (performances) should have the discount applied to.

We haven't used this particular type much, but according to the documentation this one might be the one you're looking for.

Good luck!

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

This email and any attachments may be confidential and contain copyright or privileged material. If you are not the intended recipient of this email you must not copy, disclose, distribute, store or otherwise use this material without permission. Additionally, please notify the sender immediately and destroy all copies of this email and any attachments. Any personal information in this email must be handled in accordance with the Privacy and Data Protection Act 2014 (Vic) and applicable laws. Any views expressed in this message are those of the individual sender and unless specifically stated may not be the views of the Australian Centre for the Moving Image (ACMI). The above email message does not represent a legally binding agreement on behalf of ACMI. ACMI does not accept liability in connection with computer viruses, data corruption, delay, interruption, unauthorised access or use.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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Joseph Fernicola $organization over 9 years ago in reply to Sheela Sur-Luk

To follow up on this, we ended up setting this up as subscription offer that applies 25% off to the entire subscription. Current pricing rules functionality does not permit a BOGO as a buy X product get X product free. (So we ended up doing what many of you have suggested here.)
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