we want to make sure that none of our constituents records are duplicated, is there a way of merging constituents' records together, when they are actually the same constituent just with a little bit of deifference for example one record with a first name and one without.
????
cheers
The Tessitura documentation should answer all of this for you - it can be found in the Learning andf Resources section of the website; but this should be the link you need.
http://www.tessituranetwork.com/network/Learning/Documentation/General/Managing Duplicate Constituent Records.aspx
Caryl
Wouldn’t that be lovely? I have the same question…
Franziska Jones Cydlynydd Theatr Fasnachol Commercial Theatre Coordinator
Canolfan Mileniwm Cymru Wales Millennium Centre
029 2063 6447
www.wmc.org.uk
Cysylltwch yn Gymraeg neu'n Saesneg fel dymunwch Contact us in English or Welsh as you prefer
From: Tessitura Customer Service Forum [mailto:forums-cust.serv@tessituranetwork.com] On Behalf Of Anna Moon Sent: 18 January 2010 14:07 To: Franziska Jones Subject: [Tessitura Customer Service Forum] records that are duplicated
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Yes there is a merge program in the Constituent module that both identifies possible duplicates that be scheduled for merging and duplicates can be scheduled ad hoc as well. Your AppSupport and you can establish how often the merge program is run.
From: Tessitura Customer Service Forum [mailto:forums-cust.serv@tessituranetwork.com] On Behalf Of Anna Moon Sent: Monday, January 18, 2010 9:07 AM To: McKinley, Leslie Subject: [Tessitura Customer Service Forum] records that are duplicated
Here is a link to a document that explains everything about finding and merging duplicates:
http://www.tessituranetwork.com/~/media/Documentation/General/Managing_Duplicate_Constituent_Records.ashx
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
1 888 643 5778 ext 329 Office
ksheehan@tessituranetwork.com