Product sales

We are working on integrating our Gift Shop into our website. Does anyone sell products through Tessitura and, if so, are any of them integrated in your web site? Thanks for any info...
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  • We do not currently but have in the past sold some shop items online through Tessitura. We've set the items up as performances in Tessitura, not as fees as others may do.
  • Thanks, Michele! Yes - we think we'll use performances rather than fees as well. Trying to get our heads around the structure. Right now considering: - Product Categories would be Productions (e.g. all Apparel) - Within Productions (and/or Production Seasons?) we would have products in that Category as Performances (e.g. Sweatshirt as a performance within the Apparel Production) - Figuring out how sizes and colors would show up - as unique sections or price types? We will also need price flexibility in that the XXL Sweatshirt would have a slightly higher price than other sizes (since they cost us more)... - We will use Fees to apply Shipping and (where appropriate) Tax that we need to collect on certain products. We love puzzles!!!
  • I'll put in an extra vote for handling things like different apparel sizes/colors as separate dummy performances or zones/sections within a larger dummy perf - the advantage is that this doubles as a sort of inventory control for you. If you have 10 XL sweatshirts on hand, then you open up the corresponding number of seats in the dummy seatmap, and everything should line up. Trying to accomplish the same thing with different price types might be more of a headache. If you go down this route, you'll want to be very diligent with updating merchandise seatmaps when you restock anything - from past experience, there's nothing quite like trying to sell a keychain at a lobby kiosk only to discover the keychain-seatmap is full and you forgot to open up the correct number of new seats during the last restock!
  • Yes, definitely different sizes as zones within the larger performance so that you can do inventory control, as well as price accordingly. The other option is Sweatshirts as the Production Season and then sizes as different performances to control inventory and pricing.
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