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Tips for front line users leaving batches held
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Tips for front line users leaving batches held
Grant Offermann
$organization
over 9 years ago
Hi all, I know Tessitura does not recommend auto-closing or auto-posting of batches. We have multiple venues that the front line users close the batches at the end of the day, but do not post them. Finance does that the next business day. A couple of times we have had users leave their batch in held at the end of the day, then accidentally re-open that batch the next day and start using it again before Finance can get ahold of it. I'm wondering if any other front line/visitor services managers can shed some light on what they do to ensure all batches are closed at the end of the day. Thanks! Grant Offermann
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Caryl Jones
$organization
over 9 years ago
Our Duty Box Office Manager, closes all batches on the evening when they close the box office, which means other than the web batch all batches are closed on the day they are created.
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Caryl Jones
$organization
over 9 years ago
Our Duty Box Office Manager, closes all batches on the evening when they close the box office, which means other than the web batch all batches are closed on the day they are created.
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