I'm trying to create what is basically a buy more save more rule for our evening concerts and am having trouble getting it to work.
Initially we thought it might be because I hadn't set up an appeal or source for it - I just wanted the rule to be applied to ANY orders with six or more seats sold to evening concerts.
I've since added an appeal and source code (though I'm hoping there is a work around on this), and still no luck.
I've made sure my Pricing Rule Set is correct and attached to the MOS I'm using. I've tried setting it up so that it can be applied to any concerts (not just evening) and any price zone (not just level 1 as I initially had it). I've tried creating a whole new rule thinking that maybe if I started over from scratch it would work - but still no luck.
I then tried creating a Product Volume rule - just to see if I could get ANY pricing rule to work - and had success.
Has anyone else been able to create a Seat Volume rule?
Also - does there have to be an appeal and source? It kind of defeats the purpose of my ticket staff not having to think about this discount, and also how can I track other marketing sources if I'm forced to use the one specific to this rule?
Thanks
Hi Toni,
You do not have to select an appeal and source for pricing rules to work.
Seat volume rules require that all seats are purchased for the same performance. When you say “six or more seats sold to evening concerts” are you intending (and then testing) that they are all reserved for the same concert?
In your rule criteria, what have you set the “Purchase X to Y seats” range to? And what have you set “to a maximum of z seats” to?
Kevin Sheehan
Senior Technical Writer & Consultant
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com