How do other organizations "print" season tickets?
Do you print them all at once? What if there are payment plans in place and not all tickets are paid for yet?
Options for "global barcode" ticket? Composite ticket does not work for us since we allow exchanges (and what if someone wants to give a ticket away and it is part of the composite ticket?).
Denise,
Very good questions; for us, we mandate that season subscriptions are paid in full before the season begins. That allows us to print all tickets and send them out to our subscribers, knowing full well that we've received what we're owed from them for the season.
The only exception to this is our Barre Society, which functions as an enhanced subscription membership group. I manage this group, and we're about a 50/50 split in membership between those who are on a monthly (or quarterly) payment plan and those who are paid in full at the start of the season.
For patrons on a payment plan, we mandate that they pick up their tickets at will-call for each performance instead of printing them all and sending them; this allows us to hold or release tickets if a patron is delinquent on keeping up with their payment plan.
For our paid in full members, they get the choice of either receiving their full cadre of season tickets right away, or to just pick up at will-call; Barre Society tends to be a younger membership group for us, so many of them opt to just pick up at will-call.
Thank you,
Brian
Hi Denise
We basically do two main sets of print runs.of full sets of subs tickets.
(We've not made any attempt to go the Global or Composite ticket route - we have lots of exchanges, and probably lots of ticket-swapping, so it's never appealed - looks like too much manual handling for the benefit to be realised.)
We only have one installment plan (50% on order, 50% at a specific date - usually 1 December), so we do a bulk print and mailout of fully-paid subs at the end of the main subs period (October, basically), then a second bulk print after the installment date. It's a fairly major effort, but then it's out of the way, and box office can concentrate on selling single tix.
Ken