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Multiple Fees on an order

Jessica Bonanno
$organization

Can anyone shed some light on how I would accomplish:

Automatically, via Fee Rules, adding on:

a per ticket fee (ie if it's a $3 fee and someone buys two tixs, the fee total would calculate to $6)

AND

a per order fee (ie if it's a $3 fee; then added to the above fee their total sale would included $9 extra )

Is it possible to have two fees rules work together?

Thank you in advance,

Jessica

McCarter Theatre

  • Former Member
    Former Member $organization
    This shouldn't be a problem. We used to have a per order fee at a fixed dollar amount and then a percentage for the per ticket fee. Have you tried it?
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    From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com> on behalf of Jessica Kalinski <bounce-jessicakalinski7960@tessituranetwork.com>
    Sent: Tuesday, October 25, 2016 4:49:29 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Multiple Fees on an order
     

    Can anyone shed some light on how I would accomplish:

    Automatically, via Fee Rules, adding on:

    a per ticket fee (ie if it's a $3 fee and someone buys two tixs, the fee total would calculate to $6)

    AND

    a per order fee (ie if it's a $3 fee; then added to the above fee their total sale would included $9 extra )

    Is it possible to have two fees rules work together?

    Thank you in advance,

    Jessica

    McCarter Theatre




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  • $organization in reply to Jonathan Smillie

    Thank you for the help. I did get it to work properly.

    I appreciate the directions!

    Jessica

  • $organization

    In and of itself, this isn’t a problem – you can have as many fee rules as you want that act on an order. In this case you’d have one rule that was performance-seat-based (the $3 per-ticket) and one that was order-based (the per-order). You would set the same criteria for which performances, price types, modes of sale etc., which would cause both fees to be charged simultaneously on the same transaction.

    What you can’t do is to explicitly have one fee be created conditional to the existence of another fee – i.e. “add this per-order fee if I’m charging the per-ticket fee.”