Staff Constituency Code for ticket discounts

Hi All,

 

We are relatively new to Tessitura and are trying to think of ideas for adding staff members as constituents.  Then assigning them a constituency that can be used for discounts to programs online and in person.

How are others managing this?  Do you have the staff do the work of creating a record on TNEW (sort of opting in to staff discounts).  Does someone in HR manage the records by adding new hires as constituent records and marking terminated employees?

Any advice would be helpful, it seems like a lot to keep track of for a larger organization like us.

Thanks!

Grant Offermann

Parents
  • Hello Grant,

    Here at The 5th we do enter all staff into Tessitura. This is done by our IT network team as they set up all credentials for a new staff member. We do add a staff constituency so we know they are staff (more for staff parking then anything). We recently upgraded to 12.5 and haven't started using pricing rules much yet. But, I would imagine you could set up pricing rules to work with this constituency. The hardest part of all this is upkeep. Often current staff members aren't transitioned out of the staff constituency.

    You are on the right track and all you are looking to do is totally doable and done at many organizations.

    Best,

    Christopher Cuhel, The 5th Avenue Theatre

    PS (Split Rock Lighthouse was always one of my favorite North Shore excursions to take. That and Gooseberry Falls. I'm originally from Superior, WI) 

  • Thanks for your reply and North Shore endorsement!

    How many employees do you have?  We have more than 700 during the summer. 

Reply Children
  • Tessitura using employees....we have probably 20-25. As for total staff, our numbers can go over 300 depending on the time of year.

    However it doesn't have to be too difficult for you. There is a utility called Manage Constituency. You could create a list for each year/season that is all of your seasonal staff and one for you permanent staff. You could then run this Manage constituency report to add, update and even deactivate the constituency. The only thing you can't do in the out of the box utility is set a start date. The start date will be whatever day you run the utility. I'm sure with a little custom work though, you could augment the utility to also allow you to set a start date.

    I could even see segmenting your lists for different start dates and departments or historical sites throughout Minnesota. The possibilities are endless.  :)



    [edited by: Christopher Cuhel at 3:58 PM (GMT -6) on 30 Sep 2016]