Has anyone ever applied or changed the source codes associated with orders that are already seated and printed? A follow up question to that is can I change a price type on a seated and printed order without having to issue new tickets?
Hi Scott,
Yes, you can easily change the source code on an order at anytime as long as you have security permissions. You can even do it from the Orders tab in the Constituent account without opening a batch.
This will only change the source code on the order. It will not change the source code that was recorded with transactions on that order which were made previously.
No, you cannot change a price type on a printed ticket without first returning the ticket.
Jared
Can you change a source code on an order that is not tied to a constituent? We have the correct permissions to change orders on people's records, but we can't seem to change a gen pub order.