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Help with programming Scanner for Record Attendance

Former Member
Former Member $organization

I'm really hoping someone here can help me out. I recently purchased a Symbol LS2208, upon the recommendation of various Tess documents. We are not using NScan, so I've been told that the scanner must be programmed to add a Start and Stop sentinel. I've downloaded ADF programming guide, which is 325 pages long, 123Scan software and nothing seems to work, or more accurately,I'm not programming the scanner correctly. 

I'm hoping that someone else here has this same scanner and has successfully programmed it to recognize Tess barcodes. FYI, it does recognize all other non-Tess barcodes that I scan. Thank you, thank you thank you!

 

Holton

Austin Opera

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  • Former Member
    Former Member $organization

    Or if you want or can email me your config file, that might be easier.

     

    Holton Johnson
    TITLE   Associate Director of Administration  
    EmaiL    hjohnson@austinopera.org

    Desk    512.610.7666

    Fax         512.472.1243

    OFFICE ADDRESS  3009 Industrial Terrace | Suite 100 | Austin, TX 78758

    OFFICE general phone  512.472.5927

    AustinOpera.org | Like us on Facebook | Follow us on Twitter /

     

    30th Anniversary Season CLICK TO SUBSCRIBE & SAVE!

    The Manchurian Candidate BUY NOW (Regional Premiere) • One night only! • Sept. 17, 2016

    The Flying Dutchman • Nov. 12, 17 & 20, 2016 • Single Tickets on sale Aug. 15

    The Daughter of the Regiment • Jan. 28, Feb. 2 & 5, 2017 • Single Tickets on sale Aug. 15

    Madame Butterfly • April 29, May 4 & 7, 2017 • Single Tickets on sale Aug. 15

    www.austinopera.org/tickets   /  BOX OFFICE 512.472.5992

     

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    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nick Reilingh
    Sent: Thursday, September 08, 2016 9:54 AM
    To: Holton Johnson
    Subject: Re: [Tessitura Ticketing Forum] Help with programming Scanner for Record Attendance

     

    I've successfully configured a small group of LS2208s that we purchased a couple of years ago. Once we got the 123Scan software to work, it was pretty easy to figure out how to program the sentinels (a 325-page programming guide was not necessary).

    The problem was that the version of the scanner hardware we got was not recognized by the 123Scan software — it was too new and the software package hadn't been updated with the "hardware plugin" yet (and wasn't pulling it down through automatic updates like it was supposed to). We contacted support via the vendor (barcodesinc.com) we purchased the scanners through, and they were able to provide a hardware plugin to add to the 123Scan software. In the slim chance that you are dealing with the exact same hardware combination, I've uploaded this plugin to my files: LS2208-COMMON MODELS...

    Hope this helps. Ultimately, if you can't get the 123Scan software to work, you should call the vendor for support (or return if they can't offer support).

    From: Holton Johnson <bounce-holtonjohnson9534@tessituranetwork.com>
    Sent: 9/7/2016 1:34:11 PM

    I'm really hoping someone here can help me out. I recently purchased a Symbol LS2208, upon the recommendation of various Tess documents. We are not using NScan, so I've been told that the scanner must be programmed to add a Start and Stop sentinel. I've downloaded ADF programming guide, which is 325 pages long, 123Scan software and nothing seems to work, or more accurately,I'm not programming the scanner correctly. 

    I'm hoping that someone else here has this same scanner and has successfully programmed it to recognize Tess barcodes. FYI, it does recognize all other non-Tess barcodes that I scan. Thank you, thank you thank you!

     

    Holton

    Austin Opera




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Former Member
    Former Member $organization

    Or if you want or can email me your config file, that might be easier.

     

    Holton Johnson
    TITLE   Associate Director of Administration  
    EmaiL    hjohnson@austinopera.org

    Desk    512.610.7666

    Fax         512.472.1243

    OFFICE ADDRESS  3009 Industrial Terrace | Suite 100 | Austin, TX 78758

    OFFICE general phone  512.472.5927

    AustinOpera.org | Like us on Facebook | Follow us on Twitter /

     

    30th Anniversary Season CLICK TO SUBSCRIBE & SAVE!

    The Manchurian Candidate BUY NOW (Regional Premiere) • One night only! • Sept. 17, 2016

    The Flying Dutchman • Nov. 12, 17 & 20, 2016 • Single Tickets on sale Aug. 15

    The Daughter of the Regiment • Jan. 28, Feb. 2 & 5, 2017 • Single Tickets on sale Aug. 15

    Madame Butterfly • April 29, May 4 & 7, 2017 • Single Tickets on sale Aug. 15

    www.austinopera.org/tickets   /  BOX OFFICE 512.472.5992

     

    photo

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nick Reilingh
    Sent: Thursday, September 08, 2016 9:54 AM
    To: Holton Johnson
    Subject: Re: [Tessitura Ticketing Forum] Help with programming Scanner for Record Attendance

     

    I've successfully configured a small group of LS2208s that we purchased a couple of years ago. Once we got the 123Scan software to work, it was pretty easy to figure out how to program the sentinels (a 325-page programming guide was not necessary).

    The problem was that the version of the scanner hardware we got was not recognized by the 123Scan software — it was too new and the software package hadn't been updated with the "hardware plugin" yet (and wasn't pulling it down through automatic updates like it was supposed to). We contacted support via the vendor (barcodesinc.com) we purchased the scanners through, and they were able to provide a hardware plugin to add to the 123Scan software. In the slim chance that you are dealing with the exact same hardware combination, I've uploaded this plugin to my files: LS2208-COMMON MODELS...

    Hope this helps. Ultimately, if you can't get the 123Scan software to work, you should call the vendor for support (or return if they can't offer support).

    From: Holton Johnson <bounce-holtonjohnson9534@tessituranetwork.com>
    Sent: 9/7/2016 1:34:11 PM

    I'm really hoping someone here can help me out. I recently purchased a Symbol LS2208, upon the recommendation of various Tess documents. We are not using NScan, so I've been told that the scanner must be programmed to add a Start and Stop sentinel. I've downloaded ADF programming guide, which is 325 pages long, 123Scan software and nothing seems to work, or more accurately,I'm not programming the scanner correctly. 

    I'm hoping that someone else here has this same scanner and has successfully programmed it to recognize Tess barcodes. FYI, it does recognize all other non-Tess barcodes that I scan. Thank you, thank you thank you!

     

    Holton

    Austin Opera




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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