Custom Flex Header

Hello!

We keep track of our patrons' accessibility needs through Attributes. We would like to have that show up in the custom flex header. So far, no luck.

Can anyone help find the effort in my data string below? 

select top 1 at.description from TX_CUST_KEYWORD ca join TX_CUST_KEYWORD at on ca.activity_type = at.id where customer_no = @customer_no and urg_ind = 'Y' and isnull((select top 1 isnull(t.res_ind,'N') from t_issue_action t where t.activity_no = ca.activity_no order by t.action_dt desc),'N') <> 'Y' order by ca.issue_dt desc

Thank you!

Molly

Parents
  • Try this replacing v.id = 280 with v.id = xx (the id of your kwcoded accessibility need). 

     

    select v.key_value from T_KWCODED_VALUES v

    join TX_CUST_KEYWORD c on v.key_value = c.key_value

    where v.id = 280 and c.customer_no = @customer_no

     

    If you have multiple accessibility needs under a single keyword – for example:

     

    KEYWORD                           KWCoded Value

    Accessibility Need           Service Animal

    Accessibility Need           Mobility

    Accessibility Need           Open Caption

     

    Then we need to alter the where statement to read c.keyword_no = xx instead of v.id = xx to pull anything under the keyword of accessibility need like so:

     

    select v.key_value from T_KWCODED_VALUES v

    join TX_CUST_KEYWORD c on v.key_value = c.key_value

    where c.keyword_no = 87 and c.customer_no = @customer_no

     

    My Disclaimer Moll: I have not looked to see what happens when there are multiple kwcoded values under a single keyword for a constituent. 

     

     

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Molly Wible
    Sent: Thursday, September 01, 2016 4:43 PM
    To: Dot Krebs
    Subject: RE: [Tessitura Ticketing Forum] Custom Flex Header

     

    kwcoded value would be awesome.  

    From: Dot Krebs <bounce-dotkrebs9366@tessituranetwork.com>
    Sent: 9/1/2016 7:46:54 PM

    What do you want to appear in the header?  The keyword or the kwcoded value or something else?

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Molly Wible
    Sent: Thursday, September 01, 2016 2:17 PM
    To: Dot Krebs
    Subject: [Tessitura Ticketing Forum] Custom Flex Header

     

    Hello!

    We keep track of our patrons' accessibility needs through Attributes. We would like to have that show up in the custom flex header. So far, no luck.

    Can anyone help find the effort in my data string below? 

    select top 1 at.description from TX_CUST_KEYWORD ca join TX_CUST_KEYWORD at on ca.activity_type = at.id where customer_no = @customer_no and urg_ind = 'Y' and isnull((select top 1 isnull(t.res_ind,'N') from t_issue_action t where t.activity_no = ca.activity_no order by t.action_dt desc),'N') <> 'Y' order by ca.issue_dt desc

    Thank you!

    Molly




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Try this replacing v.id = 280 with v.id = xx (the id of your kwcoded accessibility need). 

     

    select v.key_value from T_KWCODED_VALUES v

    join TX_CUST_KEYWORD c on v.key_value = c.key_value

    where v.id = 280 and c.customer_no = @customer_no

     

    If you have multiple accessibility needs under a single keyword – for example:

     

    KEYWORD                           KWCoded Value

    Accessibility Need           Service Animal

    Accessibility Need           Mobility

    Accessibility Need           Open Caption

     

    Then we need to alter the where statement to read c.keyword_no = xx instead of v.id = xx to pull anything under the keyword of accessibility need like so:

     

    select v.key_value from T_KWCODED_VALUES v

    join TX_CUST_KEYWORD c on v.key_value = c.key_value

    where c.keyword_no = 87 and c.customer_no = @customer_no

     

    My Disclaimer Moll: I have not looked to see what happens when there are multiple kwcoded values under a single keyword for a constituent. 

     

     

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Molly Wible
    Sent: Thursday, September 01, 2016 4:43 PM
    To: Dot Krebs
    Subject: RE: [Tessitura Ticketing Forum] Custom Flex Header

     

    kwcoded value would be awesome.  

    From: Dot Krebs <bounce-dotkrebs9366@tessituranetwork.com>
    Sent: 9/1/2016 7:46:54 PM

    What do you want to appear in the header?  The keyword or the kwcoded value or something else?

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Molly Wible
    Sent: Thursday, September 01, 2016 2:17 PM
    To: Dot Krebs
    Subject: [Tessitura Ticketing Forum] Custom Flex Header

     

    Hello!

    We keep track of our patrons' accessibility needs through Attributes. We would like to have that show up in the custom flex header. So far, no luck.

    Can anyone help find the effort in my data string below? 

    select top 1 at.description from TX_CUST_KEYWORD ca join TX_CUST_KEYWORD at on ca.activity_type = at.id where customer_no = @customer_no and urg_ind = 'Y' and isnull((select top 1 isnull(t.res_ind,'N') from t_issue_action t where t.activity_no = ca.activity_no order by t.action_dt desc),'N') <> 'Y' order by ca.issue_dt desc

    Thank you!

    Molly




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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