Does anyone know how to release a large block of held seats? I know how to put a large group of seats on hold, but for releasing, it seems like it has to be done one at a time.
Thank you!
I actually don’t know about whether they are breakable. They are all in one row, and all seats in that row are on hold. And I think that I’m the one who put them on hold, so I did them all at once …. How would I know if they are breakable? Nichole (Koko) Cooper Vice President-Marketing & Public Relations Sharon Lynne Wilson Center for the Arts 19805 W. Capitol Drive | Brookfield, WI | 53045 262-373-5034 | ncooper@wilson-center.com www.WILSON-CENTER.com Follow us on Facebook or Twitter! Vision 2026: Play a role in the development of our 10-year strategic engagement plan! From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Chris Campbell Sent: Thursday, August 11, 2016 1:17 PM To: Nichole Cooper Subject: Re: [Tessitura Ticketing Forum] release held seats en masse Oh! Interesting. Are you sure the hold codes are breakable in your MOS? Or perhaps there are multiple hold codes on each seat and you're choosing only to release one of them in the drop-down box...? You shouldn't need to refresh or log out, no. How ***. Yours with a scratch of the head, C.// X. On 11 Aug 2016, at 15:04, Nichole (Koko) Cooper <bounce-nicholecooper6627@tessituranetwork.com> wrote: Thanks, Chris! I’ve been trying that, and it hasn’t been working either. Do I need to refresh afterward, or log out and then log back in to be able to see the release? Nichole (Koko) Cooper Vice President-Marketing & Public Relations Sharon Lynne Wilson Center for the Arts 19805 W. Capitol Drive | Brookfield, WI | 53045 262-373-5034 | ncooper@wilson-center.com www.WILSON-CENTER.com Follow us on Facebook or Twitter! Vision 2026: Play a role in the development of our 10-year strategic engagement plan! From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Chris Campbell Sent: Thursday, August 11, 2016 12:45 PM To: Nichole Cooper Subject: Re: [Tessitura Ticketing Forum] release held seats en masse Click and hold your mouse, lasso a bunch of affected seats - then click "Block selection - Holds", and use the Expiry section at the bottom. Hope this saves you a bunch of time! C.// Xxx. On 11 Aug 2016, at 14:34, Nichole (Koko) Cooper <bounce-nicholecooper6627@tessituranetwork.com> wrote: Does anyone know how to release a large block of held seats? I know how to put a large group of seats on hold, but for releasing, it seems like it has to be done one at a time. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
I actually don’t know about whether they are breakable. They are all in one row, and all seats in that row are on hold. And I think that I’m the one who put them on hold, so I did them all at once …. How would I know if they are breakable?
Nichole (Koko) Cooper
Vice President-Marketing & Public Relations Sharon Lynne Wilson Center for the Arts
19805 W. Capitol Drive | Brookfield, WI | 53045
262-373-5034 | ncooper@wilson-center.com
www.WILSON-CENTER.com
Follow us on Facebook or Twitter!
Vision 2026: Play a role in the development of our 10-year strategic engagement plan!
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Chris Campbell Sent: Thursday, August 11, 2016 1:17 PM To: Nichole Cooper Subject: Re: [Tessitura Ticketing Forum] release held seats en masse
Oh! Interesting. Are you sure the hold codes are breakable in your MOS? Or perhaps there are multiple hold codes on each seat and you're choosing only to release one of them in the drop-down box...?
You shouldn't need to refresh or log out, no. How ***.
Yours with a scratch of the head,
C.//
X.
On 11 Aug 2016, at 15:04, Nichole (Koko) Cooper <bounce-nicholecooper6627@tessituranetwork.com> wrote:
Thanks, Chris! I’ve been trying that, and it hasn’t been working either. Do I need to refresh afterward, or log out and then log back in to be able to see the release? Nichole (Koko) Cooper Vice President-Marketing & Public Relations Sharon Lynne Wilson Center for the Arts 19805 W. Capitol Drive | Brookfield, WI | 53045 262-373-5034 | ncooper@wilson-center.com www.WILSON-CENTER.com Follow us on Facebook or Twitter! Vision 2026: Play a role in the development of our 10-year strategic engagement plan! From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Chris Campbell Sent: Thursday, August 11, 2016 12:45 PM To: Nichole Cooper Subject: Re: [Tessitura Ticketing Forum] release held seats en masse Click and hold your mouse, lasso a bunch of affected seats - then click "Block selection - Holds", and use the Expiry section at the bottom. Hope this saves you a bunch of time! C.// Xxx. On 11 Aug 2016, at 14:34, Nichole (Koko) Cooper <bounce-nicholecooper6627@tessituranetwork.com> wrote: Does anyone know how to release a large block of held seats? I know how to put a large group of seats on hold, but for releasing, it seems like it has to be done one at a time. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Thanks, Chris! I’ve been trying that, and it hasn’t been working either. Do I need to refresh afterward, or log out and then log back in to be able to see the release?
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Chris Campbell Sent: Thursday, August 11, 2016 12:45 PM To: Nichole Cooper Subject: Re: [Tessitura Ticketing Forum] release held seats en masse
Click and hold your mouse, lasso a bunch of affected seats - then click "Block selection - Holds", and use the Expiry section at the bottom. Hope this saves you a bunch of time!
Xxx.
On 11 Aug 2016, at 14:34, Nichole (Koko) Cooper <bounce-nicholecooper6627@tessituranetwork.com> wrote:
Does anyone know how to release a large block of held seats? I know how to put a large group of seats on hold, but for releasing, it seems like it has to be done one at a time. Thank you! This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Are you trying to do it in season maintenance instead of season manager? I believe the lasso technique only works in season manager.
Lauren