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Changing the default time on the Pricing Rules Notification display.

Matthew Lyle
$organization

I'm trying to adjust the length of time a pricing rule message displays in the application. I found what I believe is the right line in the T_DEFAULTS table: Notification_Display_Seconds. 

The default is set to 5 seconds but we'd like it to stay longer. I've changed the time, first to 0 so it doesn't close automatically, and I've tried just adding a longer time but it's still only staying open for 5 seconds and then closing automatically. 

Anyone with experience with this? Is there something else that needs to be done other than changing the Default Value in the System Table? 

Thanks!

Matt Lyle

AT&T Performing Arts Center

 



[edited by: Matthew Lyle at 3:42 PM (GMT -6) on 12 Aug 2016]
  • $organization
    Hi Matthew, Just noticed this as well. Not sure if you found a solution. When I log in with my system admin account the message says until I click on it but for all other users it disappears after 5 seconds, which is too short for longer messages. I'll try and find out what the problem is and update here if I can. If not I'll raise with TASK and see if there is something I'm missing. Jamie.
  • $organization
    Hi Matt, I think I may have found the problem. I think you need to change the 'Parent Table' setting for the 'Notification_Display_Seconds' in T_DEFAULTS. We used to be part of a consortium so my login uses Impresario as the org (in security application) and others use Theatre Royal. Previously our 'Notification_Display_Seconds' Parent Table was set to Impresario by default and I've changed it to Theatre royal and it now works and doesn't disappear after 5 seconds. This is contrary to the documentation on the subject which says that the 'Notification_Display_Seconds' field cannot be altered by the Organisation. http://www.tessituranetwork.com/Help_System_v125/Content/System_Tables/T_DEFAULTS.htm#NOTIFICATION_DISPLAY_SECONDS Hope this helps. Jamie