Howdy,
If there is a pricing rule veteran out there willing to give us some advice we'd greatly appreciate the help. We've viewed all of the videos and documentation, but still can't seem to get a 10% discount to automatically apply to desired shows when booked in the order module. Pricing rules for dummies, anyone? Even if you just have a basic step by step list for setup, that would be a huge help to try and figure out what step we're missing.
Thank you kindly,
Vivi and Miguel
Pricing rules and sales layouts are not connected, or at least they shouldn’t be. I suggest opening a help ticket for assistance with this issue. I just tested in my system, and my pricing rules are firing without having a sales layout associated with the mode of sale.
Kevin Sheehan
Senior Technical Writer & Consultant
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com