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Hi there, Hoping someone can help!
At the Philharmonia Orchestra box office, we operate a flexible subscription scheme for each season, where the level of discount is determined by the number of concerts each patron attends.
No. of concerts Discount Price type 3-5 10% Subs 3-5 6-8 15% Subs 6-8 9-11 20% Subs 9-11 12-14 25% Subs 12-14 15+ 30% Subs 15+ We would like to use pricing rules to apply the discounts, but is it possible to apply the discounts correctly, where there are different numbers of patrons coming to each concert? For example: A patron is coming to 15 concerts (and qualifies for the 30% discount). However, his wife only wants to come to 11 concerts (and only qualifies for the 20% discount). In my current setup I have ticked the box "Apply discount to lowest common number of seats". When I create the order, the correct price type (Subs 15+) has been applied to the SLIs where there are 15 concerts, but for the 11 tickets that do not qualify, the price type has reverted to the Standard price type, rather than Subs 9-11. I tried to get this to work by experimenting with Ranking in the Pricing Rule Set, but this didn't seem to work. If I untick the "Apply discount to lowest common number of seats" box, the discount is incorrectly applied to all SLIs. Another possible solution would be to set up a separate Pricing Rule Set for each rule?? Is there any way that I can get this to work using pricing rules? We often have very complex mixed subscriptions where a group of 8 people come to different numbers of concerts over the whole season, and if we could get this to work it would make our lives a lot simpler!
Thanks for any assistance. Murray Goulstone - Box Office Manager Philharmonia Orchestra 6 Chancel Street London SE1 0UX Box Office Telephone: +44 20 7921 9137 murray.goulstone@philharmonia.co.uk
Hi Murray,
This is a puzzler.
"SLIs to which manual price edits and discounts have been applied are excluded from pricing rules. Conversely, discounts cannot be applied to an SLI to which a rule already has been applied. However, manually editing an SLI to which a rule already has been applied will override the rule and may disqualify and reset the pricing on other SLIs that relied on the edited SLI to qualify for the rule."
I may be interpreting this wrong.
Kelly