Order Confirmation Emails

My experience with Ticketing is limited so I'm sorry if this is a silly questions.   

We've been doing the emails for non-subs but not our subscriptions.   Is there anything about Subscription Orders that precludes being able use the Order Confirmation Email?  

The other posting indicate many sites have multiple email templates.   I'm thinking this would just a another template for a particular MOS.

Am I right?   Thanks

 

 

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  • You can use the same template. However, we created a separate one to explain that they’ll get tickets mailed in September.

     

    Shelley Espinoza

    System Services Manager

     

    cid:image001.jpg@01D0A509.EB58ABD0

     

    524 Trinity Avenue, St. Louis, MO 63130

    Direct 314 561 4885

    www.cocastl.org

     

    cid:C6ECC0EF-D14E-439A-81F2-40FDADEB9558

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Leslie McKinley
    Sent: Friday, May 20, 2016 2:59 PM
    To: Shelley Espinoza
    Subject: [Tessitura Ticketing Forum] Order Confirmation Emails

     

    My experience with Ticketing is limited so I'm sorry if this is a silly questions.   

    We've been doing the emails for non-subs but not our subscriptions.   Is there anything about Subscription Orders that precludes being able use the Order Confirmation Email?  

    The other posting indicate many sites have multiple email templates.   I'm thinking this would just a another template for a particular MOS.

    Am I right?   Thanks

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • You can use the same template. However, we created a separate one to explain that they’ll get tickets mailed in September.

     

    Shelley Espinoza

    System Services Manager

     

    cid:image001.jpg@01D0A509.EB58ABD0

     

    524 Trinity Avenue, St. Louis, MO 63130

    Direct 314 561 4885

    www.cocastl.org

     

    cid:C6ECC0EF-D14E-439A-81F2-40FDADEB9558

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Leslie McKinley
    Sent: Friday, May 20, 2016 2:59 PM
    To: Shelley Espinoza
    Subject: [Tessitura Ticketing Forum] Order Confirmation Emails

     

    My experience with Ticketing is limited so I'm sorry if this is a silly questions.   

    We've been doing the emails for non-subs but not our subscriptions.   Is there anything about Subscription Orders that precludes being able use the Order Confirmation Email?  

    The other posting indicate many sites have multiple email templates.   I'm thinking this would just a another template for a particular MOS.

    Am I right?   Thanks

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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