When processing rollovers for one of our series it will only rollover one order when there should be at least 20 orders. Then when we checked it says the rollover report hasn't even been run, but between my boss and I we have run it at least 20 times. The other orders on the report come back seated with an "E" whereas the one order that rolled over has a "Y."
Has anyone else had this issue? HELP.
When processing rollovers for one of our series it will only rollover one order when there should be at least 20 orders. Then when we checked it says the rollover report hasn't even been run, but between my boss and I we have run it at least 20 times. The other orders on the report come back seated with an "E" whereas the one order that rolled over has a "Y." Has anyone else had this issue? HELP. This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!