Hello! We have a new situation this year for subscriptions and I'm wondering if anyone else processes this way. We have only flex packages = no one really ever has the same seats. We follow a renewal hirrearchy to guarantee VVIPs get their seats, etc. Typically all renwing sub orders are held until the deadline, then seated and charged. Then new subs, etc. This season Finance wants everyone charged when they place their orders. We can't seat subs until we have all renewals because we do not do fixed packages. You see the challenge yes? Anyone else process this way? Do you have a fantastically creative idea you've arrived at? My thoughts: Purchase a gift certificate for each subscriber then when seated, pay with the gift certificate. Charge outside of Tessitura on a virtual terminal, print the receipt, staple to a paper order and then create a special payment method in Tessitura that Finance will have to deal with later.They'll receive lump sums into a special GL that they'll have to manage later. Not good. I would be forever grateful for any insight! Michelle -- View this message online at http://www.tessituranetwork.com/Community/forums/p/15920/48297.aspx#48297 or reply to this message -- This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Hello!
We have a new situation this year for subscriptions and I'm wondering if anyone else processes this way.
We have only flex packages = no one really ever has the same seats. We follow a renewal hirrearchy to guarantee VVIPs get their seats, etc. Typically all renwing sub orders are held until the deadline, then seated and charged. Then new subs, etc.
This season Finance wants everyone charged when they place their orders. We can't seat subs until we have all renewals because we do not do fixed packages. You see the challenge yes?
Anyone else process this way? Do you have a fantastically creative idea you've arrived at?
My thoughts:
Purchase a gift certificate for each subscriber then when seated, pay with the gift certificate.
Charge outside of Tessitura on a virtual terminal, print the receipt, staple to a paper order and then create a special payment method in Tessitura that Finance will have to deal with later.They'll receive lump sums into a special GL that they'll have to manage later. Not good.
I would be forever grateful for any insight!
Michelle