Case of EMV Readers Down

Hi Jason,

I'm assuming you did the P2PE SAQ for PCI certification since it's easier than SAQ C. What controls did you put in place to enforce users entering credit card data through the card readers instead of through their computers?

We've got Verifone VX 805 card readers and it appears they're P2PE approved devices now. We've been using them for card present transactions in our Box Office, but haven't used them for card-not-present transactions or gift entry. I don't have instructions on how to enter transactions on the reader directly either. Do you have those?

Thanks,
Sara

From: Jason Andrea <bounce-jasonandrea1626@tessituranetwork.com>
Sent: 5/3/2016 12:26:36 PM

We recently went live with Tessitura at multiple venues, so we were lucky (iffy term to use in this context) enough to get out of the gate with working EMV readers using P2P encryption and the latest PCI DSS standards under our belt.

BUT... When EMV readers go down, or, until you get them setup rock solid, what are people using as backups for cc transactions? Currently, we pull out the old magnetic stripe readers, but since these are not PCI compliant, I'm wary of this as a backup.

Just wondering what other organizations are doing....

Thanks!

Jay

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