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Hiding a Price Zone from online packages

Molly (Wible) Sweets
$organization

Hello!

Is there a way to hide one prize zone from the online package sales? This is our first season to sell packages online through Tess and I'm encountering a MYRIAD of things along the way. Our Standing Room sections are showing up on the package page and although I've placed kill holds on them so they can't be purchased, we would prefer it not to show up at all. Is that possible?

Thank you!

Molly

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  • $organization
    Hey Rebecca!

    Go to the performance setup under Ticketing Setup -> Production Elements 

    (Or if you have a lot, Season Maintenance)

    Click on the pricing tab. Go to the ticket price tab of the structure. Right click on the price in the zone and price type combo that you want to hide and click disable.

    Note, this disables the price both online and in the client.




    --------
    Original message --------
    From: Rebecca Wood <bounce-rebeccawood3951@tessituranetwork.com>
    Date: 2/11/17 13:48 (GMT-05:00)
    To: Dot Krebs <dkrebs@actorstheatre.org>
    Subject: Re: [Tessitura Ticketing Forum] Hiding a Price Zone from online packages

    I have the same issue and am very new to Tessitura. How and where do I do this?

    From: Jenny Graf Carvo <bounce-jennygraf9784@tessituranetwork.com>
    Sent: 4/28/2016 12:57:32 PM

    Have you tried disabling the zone through the performance setup/pricing?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • $organization
    Hey Rebecca!

    Go to the performance setup under Ticketing Setup -> Production Elements 

    (Or if you have a lot, Season Maintenance)

    Click on the pricing tab. Go to the ticket price tab of the structure. Right click on the price in the zone and price type combo that you want to hide and click disable.

    Note, this disables the price both online and in the client.




    --------
    Original message --------
    From: Rebecca Wood <bounce-rebeccawood3951@tessituranetwork.com>
    Date: 2/11/17 13:48 (GMT-05:00)
    To: Dot Krebs <dkrebs@actorstheatre.org>
    Subject: Re: [Tessitura Ticketing Forum] Hiding a Price Zone from online packages

    I have the same issue and am very new to Tessitura. How and where do I do this?

    From: Jenny Graf Carvo <bounce-jennygraf9784@tessituranetwork.com>
    Sent: 4/28/2016 12:57:32 PM

    Have you tried disabling the zone through the performance setup/pricing?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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