Possible to lock down the search function in the orders owner field?

Hi Kelly,

You can set security such that a user group does not have access to the constituent module. This does not prevent them from searching for constituents from Ticket Orders, but does prevent them opening a constituent record from there so all they would see would be the data returned from the search. I hope that helps!

Kjersten

Hi Kjersten,

This is extremely helpful!

Thank you!

Kelly

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Kelly Ball
Tessitura Information Services Manager


San Francisco Museum of Modern Art
Open May 14, 2016
Tickets available at sfmoma.org


415.357.4134
kball@SFMOMA.org


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_____________________________
From: Kjersten Schladetzky >
Sent: Friday, April 22, 2016 3:08 PM
Subject: Re: [Tessitura Ticketing Forum] Possible to lock down the search function in the orders owner field?
To: Kelly Ball >



Hi Kelly,

You can set security such that a user group does not have access to the constituent module. This does not prevent them from searching for constituents from Ticket Orders, but does prevent them opening a constituent record from there so all they would see would be the data returned from the search. I hope that helps!

Kjersten
From: Kelly Ball >
Sent: 4/22/2016 11:26:15 AM

Hi Tessi-verse,
Strange question for you.... Is it possible to lock down the search functionality in the orders owner field?

Here is a little background on why we might want to do this....

We will be using a third party vendor to rent our audio guide devices but we would still like these transactions to go through Tessitura. We were planning on creating these as separate "performances" and giving this third party limited Tessitura access to complete these transactions through orders. Some colleagues are concerned about a third party having access to our constituent info so we are trying to make it so they cannot search for or open any constituent records.

Any thoughts?

Thanks in advance for your help!

Kelly





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