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Mass Format Change to Salutations

Matthew Hodge
$organization

Hi,

Our Development team just noticed that there were a few people where the standard salutation wasn't quite correct - in this case, people with the prefix "The Honourable".

If the prefix was "Mr", for instance, we could just use a Dear saluation of "Dear Mr Smith".

But you never say "The Honourable Smith". You would say "The Honourable Rob Smith".

Now, I can make a new salutation format without any trouble - what I wanted to know was if there was any easy way using SQL to change all our Honourables without having to go in, and right-click on the Gen. Sal. button on each record.

Or is that my only option?

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  • $organization in reply to Levi Sauerbrei

    The procedure UP_REBUILD_SALUTATIONS will rebuild salutations using the defined format.  This procedure uses a list parameter as well.

    Check out the section on this procedure in the Tessitura Database Utilities documentation:

    http://www.tessituranetwork.com/network/Learning/Documentation/System%20Administration/Tessitura%20Database%20Utilities.aspx

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Levi Sauerbrei
    Sent: Wednesday, November 25, 2009 9:52 AM
    To: Ryan Creps
    Subject: Re: [Tessitura Ticketing Forum] Mass Format Change to Salutations

     

    You should be able to do it with SQL.  I think you will need to update lsal_desc in tx_cust_sal.  Probably want to do it in test first to make sure. Sounds like you will need to concatenate salutation + t_customer.fname + t_customer.lname to get where you need to go, but it shouldn't be to tough.

    From: Matthew Hodge <bounce-matthewhodge3604@tessituranetwork.com>
    Sent: 11/24/2009 10:12:24 PM

    Hi,

    Our Development team just noticed that there were a few people where the standard salutation wasn't quite correct - in this case, people with the prefix "The Honourable".

    If the prefix was "Mr", for instance, we could just use a Dear saluation of "Dear Mr Smith".

    But you never say "The Honourable Smith". You would say "The Honourable Rob Smith".

    Now, I can make a new salutation format without any trouble - what I wanted to know was if there was any easy way using SQL to change all our Honourables without having to go in, and right-click on the Gen. Sal. button on each record.

    Or is that my only option?




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  • $organization in reply to Ryan Creps (Past Staff Member)

    Resurrecting a long ago conversation:

    When you invoke UP_REBUILD_SALUTATIONS, how does the procedure know which format to pick from TR_SALUTATION_FORMAT.  I had assumed that there would be a link between the records in TR_SIGNOR and TR_SALUTATION_FORMAT which would control this, but I haven't seen anything like that or anything the database utility that would let me specify it.