• Replies 1 reply
  • Subscribers 414 subscribers
  • Views 87 views
  • Users 0 members are here
Related

RMA - Sections / Price Zones

James Broderick
$organization

Hi Everyone,

We are looking to setup our new shows in our new season with the RMA in mind. We are looking to have roughly 15 price "zones" and would like to know how those of you using Microzones have set them up, and the problems you have encountered...and then the solutions you came up with to resolve them. We do not use TNEW and are looking to start with 5 prices over the 15 zones, and then look to vary the number of prices available.

In "Select Your Own Seat" we face then the issue that there will be lots of seats of the same colour at different prices, and seats at different colours, with the same price. Causing confusion potentially for our customers.

In the "Best Available" functionality, we face having lists of prices which we are unable to amalgamate as they would be done by "Price Zone" . So we could have 5 zones all listing down with the same price, when ideally we would like to just have the one.

I have read talk of people using Zone Maps to do this, and of Sections. Any advice would be very gratefully received.

Thank You,

James

Parents
  • Former Member
    Former Member $organization

    Since you are not using TNEW you should be able to address your concerns with web customization. The big question is how do you want to describe the zone for Best Available if it could be many different areas of the house. We opted to leave Best Available functionality as is, but for SYOS guests hover over available inventory to see the price of an individual seat.

     

    I’d be happy to talk through your ideas if you need a sounding board.

     

    Have a great day!

     

    Nicole

     

     

     

    Nicole Keating

    Assistant Vice President, Business Intelligence

     

    cid:image002.jpg@01D1011A.C4B356C0

    Tel  786.468.2330  Fax  786.468.2005

    For Tickets: 305.949.6722 | www.arshtcenter.org

    Friend/Fan/Follow for news and inside scoop! cid:image003.jpg@01D10119.4B6B2BE0cid:image004.jpg@01D10119.4B6B2BE0

     

     

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of James Broderick
    Sent: Monday, January 25, 2016 10:01 AM
    To: Nicole Keating <nkeating@arshtcenter.org>
    Subject: [Tessitura Ticketing Forum] RMA - Sections / Price Zones
    Importance: High

     

    Hi Everyone,

    We are looking to setup our new shows in our new season with the RMA in mind. We are looking to have roughly 15 price "zones" and would like to know how those of you using Microzones have set them up, and the problems you have encountered...and then the solutions you came up with to resolve them. We do not use TNEW and are looking to start with 5 prices over the 15 zones, and then look to vary the number of prices available.

    In "Select Your Own Seat" we face then the issue that there will be lots of seats of the same colour at different prices, and seats at different colours, with the same price. Causing confusion potentially for our customers.

    In the "Best Available" functionality, we face having lists of prices which we are unable to amalgamate as they would be done by "Price Zone" . So we could have 5 zones all listing down with the same price, when ideally we would like to just have the one.

    I have read talk of people using Zone Maps to do this, and of Sections. Any advice would be very gratefully received.

    Thank You,

    James




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    Since you are not using TNEW you should be able to address your concerns with web customization. The big question is how do you want to describe the zone for Best Available if it could be many different areas of the house. We opted to leave Best Available functionality as is, but for SYOS guests hover over available inventory to see the price of an individual seat.

     

    I’d be happy to talk through your ideas if you need a sounding board.

     

    Have a great day!

     

    Nicole

     

     

     

    Nicole Keating

    Assistant Vice President, Business Intelligence

     

    cid:image002.jpg@01D1011A.C4B356C0

    Tel  786.468.2330  Fax  786.468.2005

    For Tickets: 305.949.6722 | www.arshtcenter.org

    Friend/Fan/Follow for news and inside scoop! cid:image003.jpg@01D10119.4B6B2BE0cid:image004.jpg@01D10119.4B6B2BE0

     

     

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of James Broderick
    Sent: Monday, January 25, 2016 10:01 AM
    To: Nicole Keating <nkeating@arshtcenter.org>
    Subject: [Tessitura Ticketing Forum] RMA - Sections / Price Zones
    Importance: High

     

    Hi Everyone,

    We are looking to setup our new shows in our new season with the RMA in mind. We are looking to have roughly 15 price "zones" and would like to know how those of you using Microzones have set them up, and the problems you have encountered...and then the solutions you came up with to resolve them. We do not use TNEW and are looking to start with 5 prices over the 15 zones, and then look to vary the number of prices available.

    In "Select Your Own Seat" we face then the issue that there will be lots of seats of the same colour at different prices, and seats at different colours, with the same price. Causing confusion potentially for our customers.

    In the "Best Available" functionality, we face having lists of prices which we are unable to amalgamate as they would be done by "Price Zone" . So we could have 5 zones all listing down with the same price, when ideally we would like to just have the one.

    I have read talk of people using Zone Maps to do this, and of Sections. Any advice would be very gratefully received.

    Thank You,

    James




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
No Data