Hi Everyone
What We do: Our subscriber have the option to return their tickets to On Account Donation then our development convert the value as a donation and submit a tax receipt.
Issue: We lost the revenue every time the ticket value is converted to donation unless we are able to re-sell it.
What we would like to find out: is there any other way to provide this options and not lose the revenue?
Is there any organization having this option with their subscriber and have a solution not to lose the revenue?
Any suggestions will be greatly appreciated
Thanks
Eric Lazaro