Hi Everyone
What We do: Our subscriber have the option to return their tickets to On Account Donation then our development convert the value as a donation and submit a tax receipt.
Issue: We lost the revenue every time the ticket value is converted to donation unless we are able to re-sell it.
What we would like to find out: is there any other way to provide this options and not lose the revenue?
Is there any organization having this option with their subscriber and have a solution not to lose the revenue?
Any suggestions will be greatly appreciated
Thanks
Eric Lazaro
Really good question -- we basically went through the same process when we implemented. We determined that in order to not lose the performance revenue, we would stop offering the "donate for tax deduction" option and instead use the "donate for resale" function in the ticketing module to keep the performance revenue and release the seat to be resold.
I don't know all the financial and legal implications of offering a tax deduction receipt when the revenue stays on the performance, but from a technical standpoint, you would have to implement some custom reporting, and these "donations" would not show up on the constituent's contribution history. In our situation where we have a different GL for each performance, that would be the only option. If you had ALL of your performances taking revenue to the same GL, you could conceivably create a contribution fund for the same GL to keep the revenue going to the same place, but this would cause it to be lost from any performance-based reporting.
But like I said, there may be legal/financial implications to this that I am not aware of.