Hello Everyone,
I was wondering if any of you are using this feature of NScan. I am setting it up to test the triggered email for a future "surprise and delight" concept we are working on. I want to test to see if I actually get the triggered email tonight.
I've followed the instructions in help on setting up a Monitor Individual Attribute on the couple records I am testing and I also set up a contact point purpose that is NScan email with my business email address on my account. Is this really all I have to do? I've made sure that the monitor individual attribute value is in LTR_NSCAN_DEFAULTS and I've added my Tessitura account to LTR_NSCAN_MONITOR_SECURITY (not sure if I needed to for the email notification or not). We do have an attribute that is Monitor Email Attribute but I'm not sure I need to do anything with that as the help document does not reference this attribute.
Is there anything else I need to do to make this work?
Hi Christoper,
You also need to set up a SQL Server Agent job to run the NP_SEND_EMAIL procedure. This is usually scheduled to run every 5 minutes. From the N Scan v6 Installation Instructions document:
The NP_SEND_EMAIL procedure must be scheduled in SQL server to run on a regular basis in order to send N-Scan email notifications. The recommended run interval is every 5 minutes. Documentation on setting up a job to run a stored procedure on a schedule can be found on MSDN at this URL: http://msdn.microsoft.com/en-us/library/ms187880(v=sql.105).aspx
CheersSarah
Hi Sarah,
Thank you for the response. I would have never guessed that needed to happen as well.
Chris