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Membership at a reduced price

Eva Høj Andersen
$organization

We are looking for a way to give a 10% discount on a membership. We offer a membership for a fixed amount, but we would like to offer the membership with a 10% discount online, and we would like to avoid doing it by using web coding. Does anyone have any experience with discounting memberships and how to process them in Tessitura? 

  • $organization

    Hi Eva,

    Did you get anywhere with this?  Looking to do something similar.

    Thanks,
    Sarah 

  • $organization in reply to Beth Varro

    Sorry, wrote this in a hurry and missed out a key piece of info: we are looking to offer a discounted membership price only to a select group of people, so don't want the discounted price to be visible to anyone else. 

  • $organization
    I set up all my discount levels as separate levels in Tessitura in the Membership Org. Then you can just tell the web which options to offer. One thing to keep in mind: if you name them for your own use, like I do (eg Household Full Price, Household $5 Off, etc), you'll have to do some web coding to use a display name that you want the public to see.

    Mind you, this setup is 8 years old, which is ancient given all the changes in the past few years. So there may be a far better way to do this.

    Beth Varro
    Science Museum of Minnesota

  • $organization in reply to Beth Varro

    Hi Beth!

    Great minds! I have just been thinking about this as we currently do discounted memberships in a not great way and thought having a different level could work.. and I look here and see that is how you are doing it. We don't offer this discount online and so we can still charge the full amount there. 

    Have you had any problems with having it this way? I really want to do this using more standard functionality rather than the current way we are doing it. 

    Sarah - what did you go with in the end. 

    Kelly

  • $organization
    Hi, Kelly!

    In general, this has worked well for us. It makes it easy to report on separate discount levels, which is handy - any standard report by level as well as T-Stats will easily show you what proportion of your sales are discounted. The only catch I can think of off hand is that if you want to report on all the levels together, you sometimes have to do some basic math, which is annoying. And you can end up with a LOT of levels, especially if you have a price change, like we just did. But overall, it's been good!

    Beth




    Elizabeth Varro
    Director of Membership
    (651) 265-9829

    A Beautiful Planet, a giant screen film made in cooperation with NASA, features stunning footage shot by working astronauts from the ultimate window on the world – the cupola of the International Space Station. Make plans to see it today, only in the Science Museum’s Omnitheater. See the trailer.


    From: "Kelly Enderwick" <bounce-kellyenderwick8274@tessituranetwork.com>
    To: evarro@smm.org
    Sent: Thursday, December 22, 2016 7:06:38 AM
    Subject: Re: [Tessitura Ticketing Forum] Membership at a reduced price

    Hi Beth!

    Great minds! I have just been thinking about this as we currently do discounted memberships in a not great way and thought having a different level could work.. and I look here and see that is how you are doing it. We don't offer this discount online and so we can still charge the full amount there. 

    Have you had any problems with having it this way? I really want to do this using more standard functionality rather than the current way we are doing it. 

    Sarah - what did you go with in the end. 

    Kelly

    From: Beth Varro <bounce-elizabethvarro6946@tessituranetwork.com>
    Sent: 2/26/2016 3:35:58 PM

    I set up all my discount levels as separate levels in Tessitura in the Membership Org. Then you can just tell the web which options to offer. One thing to keep in mind: if you name them for your own use, like I do (eg Household Full Price, Household $5 Off, etc), you'll have to do some web coding to use a display name that you want the public to see.

    Mind you, this setup is 8 years old, which is ancient given all the changes in the past few years. So there may be a far better way to do this.

    Beth Varro
    Science Museum of Minnesota




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  • $organization in reply to Kelly Enderwick

    Hello Kelly,

    We have them set up as separate memberships, which is cleaner in some ways but leads to more management when we then want to move them off the discounted type (i.e. if it was a special offer for Christmas).  What have you gone with in the end?

    Best,

    Sarah

  • $organization in reply to Sarah Stratton

    We haven't done anything yet. Other things got in the way. So it goes.

    I think we are likely to go down the level route as 'if' they do carry on at full price it will record as a upgrade. 

    Kelly