Tkt printing - mixed recipients

I've done the same but find any blank sub line item just prints a blank field on the ticket. I was also testing a mask to place alternate text such as 'main booker' where the sub line was blank and that was working fine too.

Beth

On Thursday, 5 November 2015, Martin Keen <bounce-martinkeen9803@tessituranetwork.com> wrote:

Folks,

I am testing the printing of recipient details (Recipient display Name) on tickets.  I have an issue where the recipient details print okay if all sub line items have a recipient specified but if any of the sub line items do not have a recipient specified, rather than leaving the field blank, the name of one of the recipients specified in another sub line item is printed.

Is this an issue or something I'm doing wrong?

Martin

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View this message online at http://www.tessituranetwork.com/Community/forums/p/14710/45177.aspx#45177 or reply to this message

Beth Deguara | Customer Services & Ticketing Manager
Sydney Theatre Company

T: (+612) 9250 1772  |  F: (+612) 9247 3584  

Pier 4 Hickson Road, Walsh Bay NSW 2000   
PO Box 777 Millers Point NSW 2000

E: bdeguara@sydneytheatre.com.au

 

A typical ream of paper takes about 60 litres of water to make. By printing less you’re playing your part.

I've done the same but find any blank sub line item just prints a blank field on the ticket. I was also testing a mask to place alternate text such as 'main booker' where the sub line was blank and that was working fine too.

Beth

On Thursday, 5 November 2015, Martin Keen <bounce-martinkeen9803@tessituranetwork.com> wrote:

Folks,

I am testing the printing of recipient details (Recipient display Name) on tickets.  I have an issue where the recipient details print okay if all sub line items have a recipient specified but if any of the sub line items do not have a recipient specified, rather than leaving the field blank, the name of one of the recipients specified in another sub line item is printed.

Is this an issue or something I'm doing wrong?

Martin

--
View this message online at http://www.tessituranetwork.com/Community/forums/p/14710/45177.aspx#45177 or reply to this message

Beth Deguara | Customer Services & Ticketing Manager
Sydney Theatre Company

T: (+612) 9250 1772  |  F: (+612) 9247 3584  

Pier 4 Hickson Road, Walsh Bay NSW 2000   
PO Box 777 Millers Point NSW 2000

E: bdeguara@sydneytheatre.com.au

 

A typical ream of paper takes about 60 litres of water to make. By printing less you’re playing your part.