Hi,
I was wondering if anyone is using pricing rules with product volume and multiple price types. We are finding it to be very delicate and wondering if anyone else had it working reliably?
We are trying to do the following:
Testing an order with a single seat for 6 shows at either price type works fine.
Testing an order with both price types sees the U30 seats having the Adult rule applied to them.
Testing an order with mixed price types does not work. Whichever rules is first in the set applies properly and then second price type rule change never changes. It appears the first rule gets set as Qualifying on the other price type which blocks the correct rule from executing.
Thanks,
Nich
Hi Gawain,
When a package is added to an order, the component performances of the package do not qualify for performance based pricing rules, so you cannot set up the rule you describe. One of the original ideas for a Product Volume rule, though, was so you could give package style discounts without having to set up and sell an actual package. Why were you hoping to have a rule that counted the number of performances selected in a flex package? Could you do away with the flex package and then get the Product Volume rule to work for you?
Kevin Sheehan
Senior Technical Writer & Consultant
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com