Hi,
I was wondering if anyone is using pricing rules with product volume and multiple price types. We are finding it to be very delicate and wondering if anyone else had it working reliably?
We are trying to do the following:
Testing an order with a single seat for 6 shows at either price type works fine.
Testing an order with both price types sees the U30 seats having the Adult rule applied to them.
Testing an order with mixed price types does not work. Whichever rules is first in the set applies properly and then second price type rule change never changes. It appears the first rule gets set as Qualifying on the other price type which blocks the correct rule from executing.
Thanks,
Nich
Hey Nich, I'm having a similar issue with the product volume pricing rules where it isn't obeying the Apply Discount to Lowest Common Number of Seats box. Did you come across this issue too or is it more the multiple price types issue? TimFrom: Nich Young <bounce-nichyoung1302@tessituranetwork.com>Sent: 11/1/2015 6:04:09 PMUnfortunately it looks like there is a bug and this is not possible in 12.5. The issue has gone to dev so hopefully it works in a future release if anyone else comes across this later. Cheers,--View this message online at http://www.tessituranetwork.com/Community/forums/p/14642/45147.aspx#45147 or reply to this message Nich Young | IT ManagerSydney Theatre Company P +61 (2) 9250 1771 | M 0419 129 294 | nyoung@sydneytheatre.com.auThe Wharf, Pier 4 Hickson Road, Walsh Bay NSW 2000P.O. Box 777, Millers Point, NSW 2000www.sydneytheatre.com.au
Hey Nich,
I'm having a similar issue with the product volume pricing rules where it isn't obeying the Apply Discount to Lowest Common Number of Seats box. Did you come across this issue too or is it more the multiple price types issue?
Tim
From: Nich Young <bounce-nichyoung1302@tessituranetwork.com>Sent: 11/1/2015 6:04:09 PM
Unfortunately it looks like there is a bug and this is not possible in 12.5. The issue has gone to dev so hopefully it works in a future release if anyone else comes across this later.
Cheers,
Nich Young | IT Manager
Sydney Theatre Company
P +61 (2) 9250 1771 | M 0419 129 294 | nyoung@sydneytheatre.com.au
The Wharf, Pier 4 Hickson Road, Walsh Bay NSW 2000
P.O. Box 777, Millers Point, NSW 2000
www.sydneytheatre.com.au
I've set it up to deal with our "See 3" discount, where the price type is changed when three or more qualifying shows are booked. This is the first year I've been able to put it online. The rule works in the client, but it's not working on TNEW, so I've tested by purchasing three products with 2, 3 and 4 tickets and it changes all tickets instead of just two for each.
Needless to say I've had to remove See 3 from the web until it's all good. Thanks for the tip though, I'll get our systems guy to raise it.
Hi guys,
Have you tried using Product Volume within a Package? Is that something that is possible? E.g.
If customer purchases X performances at Y price type change to Z price type. Customer selects flex package, and adds X performances a Y price type to that package. I'm not seeing the rule trigger, and am worried that products within a package are not counted. I don't see anything in the documentation saying that is the case, but if it is, then me second goal for Pricing Rules is also a bust (our first goal had been a Seat Volume rule that calculated per cart, not per product).
--Gawain