Hello!
Our shiny new finance department has asked that I manage our Goldstar tickets differently and I'm wondering how other organizations manage the proper payment / reporting in Tessitura. Previously, we created a "A/R Goldstar payment method, this allowed tickets to be printed. Finance then took that detail form daily GL Summaries and entered it into Quickbooks. We did nothing on this end.
Now, and rightfully so, they would like us to do the same as above but show:
1. The check payment from Goldstar on the daily GL Summary going into our cash account
2. The coorect amount less the Goldstar fee that is part a credit card commission and part their charge to us.
My thoughts
I can return all the tickets to the same payment method and on the same day, purchase them again paying for them with the Goldstar check. The bit I can't quite wrap my head around are the fees. How do I deduct these from the overall ticket revenue without price adjusting, etc.
Any pearls of Tessitura wisdom would be very much appreciated!!!!