Does anyone else ever find that if you update either parameters or the schedule of a scheduled report that the schedule doesn't acknowledge the update and you have re-schedule the report?
On Monday, I changed an existing scheduled report to run at 10:30am instead of 11am. This is a daily report and I expected the report to run on Tuesday at 10:30am. It ran at the old time of 11am. The schedule shows the time to run at 10:30, but it seems there's a hiccup somewhere. The same thing happened again today when I changed some parameters on a different scheduled report, the new parameters were not included.
I've also had this happen in the past to existing schedules where we add someone to the list of emails the report goes out to. The report still goes out, but not to the additional person we added.
Michele
Hi Michelle,
I've found that oftentimes changes only apply on the second run of the report after I've made them. So, for example, we just got a new staff member whose email I had to add to a daily scheduled report. I made the update in Tessitura on Monday, but he didn't actually get the report until Wednesday. I'm not sure why this happens, but it's been pretty consistent in my experience.
Kristina