Scheduled Report Issues

I think, if I remember correctly, that the new parameters take effect on the next scheduled run of a report. For example, on that daily report you changed to run at 10:30AM instead of 11AM, it would run as requested on Wednesday, instead of Tuesday because the existent parameters where already in use for the next morning. From what I can garner, you’d have to totally delete the scheduled report and rebuild it for it to take effect immediately.

I may be incorrect in my summation, but I’m pretty sure this is what was communicated to me from someone who is a Network staff member.

Chris

Christopher Cuhel | Database Coordinator

The 5th Avenue Theatre

1308 5th Avenue Theatre, Seattle WA  98101

p 206.971.7916 f 206.292.9610

Seattle's Acclaimed Non-Profit Musical Theater Company

Website |  Facebook |  Twitter |  Youtube

Does anyone else ever find that if you update either parameters or the schedule of a scheduled report that the schedule doesn't acknowledge the update and you have re-schedule the report?

On Monday, I changed an existing scheduled report to run at 10:30am instead of 11am. This is a daily report and I expected the report to run on Tuesday at 10:30am. It ran at the old time of 11am.  The schedule shows the time to run at 10:30, but it seems there's a hiccup somewhere.  The same thing happened again today when I changed some parameters on a different scheduled report, the new parameters were not included.

I've also had this happen in the past to existing schedules where we add someone to the list of emails the report goes out to.  The report still goes out, but not to the additional person we added.

Michele

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I think, if I remember correctly, that the new parameters take effect on the next scheduled run of a report. For example, on that daily report you changed to run at 10:30AM instead of 11AM, it would run as requested on Wednesday, instead of Tuesday because the existent parameters where already in use for the next morning. From what I can garner, you’d have to totally delete the scheduled report and rebuild it for it to take effect immediately.

I may be incorrect in my summation, but I’m pretty sure this is what was communicated to me from someone who is a Network staff member.

Chris

Christopher Cuhel | Database Coordinator

The 5th Avenue Theatre

1308 5th Avenue Theatre, Seattle WA  98101

p 206.971.7916 f 206.292.9610

Seattle's Acclaimed Non-Profit Musical Theater Company

Website |  Facebook |  Twitter |  Youtube

Does anyone else ever find that if you update either parameters or the schedule of a scheduled report that the schedule doesn't acknowledge the update and you have re-schedule the report?

On Monday, I changed an existing scheduled report to run at 10:30am instead of 11am. This is a daily report and I expected the report to run on Tuesday at 10:30am. It ran at the old time of 11am.  The schedule shows the time to run at 10:30, but it seems there's a hiccup somewhere.  The same thing happened again today when I changed some parameters on a different scheduled report, the new parameters were not included.

I've also had this happen in the past to existing schedules where we add someone to the list of emails the report goes out to.  The report still goes out, but not to the additional person we added.

Michele

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!