Control Grouping Fees

Thanks, Chris and Michael!  When we set Tessitura up, oh so many years ago, we made some decisions that have not stood the test of time, around control grouping. Any best practice suggestions for “Business Unit”? We have one global business unit for our organization.

Thanks for advice.

Ray

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From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michael Wilcox
Sent: Monday, July 13, 2015 4:42 PM
To: rbernard@smm.org
Subject: Re: [Tessitura Ticketing Forum] Control Grouping Fees

Hey Ray, in addition to what Chris mentioned (the control group on the season) there is also a control group on the Campaign that controls that display of fees. When both the Season and Campaign are control grouped, you should get the fees hidden on both the setup and the sales screens.

-Michael Wilcox, Tessitura Network

Thanks, Michael. I was hoping to make setting up Performance Groups a little easier, and have been wondering if we were making the correct use of Business Unit. It seems we are. Thanks for your feedback.

Turn on the science: Inspire learning. Inform policy. Improve lives.

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michael Wilcox
Sent: Tuesday, July 14, 2015 11:02 AM
To: rbernard@smm.org
Subject: RE: [Tessitura Ticketing Forum] Control Grouping Fees

Hi Ray,

The general best practice is that Business Units are for a specific kind of financial control, and Control Groups are for general, flexible security and visibility.

The Business Unit is directly or indirectly attached to every piece of revenue in Tessitura, and there is a hard-and-fast rule that more than one Business Unit cannot be used in a transaction. So if you had one BU on a membership fund, it could not be paid for with a Payment Method associated to a second BU. This segregation is helpful for strict financial control, such as when two legally distinct entities with two different general ledgers need to share a system. It's uncommon for Tessitura organizations to have more than one Business Unit.

Control Groups are associated with many more places around the system, and have more robust controls available. These are the better choice when you need to control visibility around the system, draw lines between departments, etc. Control Groups also facilitate multiple organizations sharing a Tessitura system, and they do so in a way that is far more flexible than Business Units. It's far more common to use Control Groups to designate different department or organizations in Tessitura.

Hope that helps!

-Michael