Okay. So we have a problem with the rollover creating separate orders and not going into the paid voucher orders that we have in each patron's account. I have been told that it's because the rollover is looking for another rollover order. It sees the voucher purchase as a single ticket purchase and creates a separate order. Is there something we can change in the voucher order to make the rollover see the voucher order as a rollover order? Or any other ideas?
The rollover procedure uses the accepting_rollovers column in T_ORDER to determine if an existing order can have rollover packages added to it. So, you could set this column to 'Y', using SQL, and see if that accomplishes what you need. Of course, like any SQL manipulation of the database tables: test, test, test.
David