Hi all,
We had some tickets scanned accidently at an event (these were the leftover tickets in our collection box of people who did not collect their tickets/attend). So that our attendance reports are not inaccurate, I’d like to change the status of these tickets from “Attended” back to “Ticketed”. Does anyone know how this/if this is possible?
Many thanks,
Alison
Hi Alison,
I've never had to try it myself but would returning the ticket and repurchasing it work?
That's an easy way to do it, as long as you don't need the original ticket ID numbers to be accurate.