Hello all,
I was wondering if anyone has purchased chip and pin replacements for their box office. We would love these replacements to have a pin pad attached allow for nfc and handle chip and mag card reading duties. These will connect to our PC that will then feed Tessitura. We are really looking for a good but reasonably priced option.
I am welcoming suggestions.
Thanks,
Dave Alton
Center Theatre Group
Hi Dave,
If you need to buy a device today for use with 12.0-12.5, your EMV choice is the Ingenico iPP320 (or iPP350 with a color screen) which today acts as a keyboard wedge, but has EMV hardware and can be converted when Tessitura support for TriPos (the Element device interface software)( is ready.
Otherwise, you can contact Element and ask for their catalog of devices that work with TriPos. Tessitura will support TriPos and we won't care what devices you use as long as you work with Element and be sure to get something that works with TriPos. There's an ever expanding range of devices from more inexpensive ones up to the Verifone MX915 so there will be a chance to suddenly be very up-to-date.
Rob(tm)
I've been doing some reading and research on this stuff, and I keep coming across something about having your processor's security key "injected". Is this only necessary when the terminal is communicating directly with the processor? As in, when the iPP320 is interfacing with TriPos over USB, any necessary encryption is being handled farther up the chain?
Also, wondering how people are planning to set up their physical box office spaces with new hardware like this. Our current setup uses the typical magstripe readers, and I stick them to the side of the terminal's monitor--so the swipe is always done by the agent. Our main box office has a pane of glass between the agent and the customer, so I'm not looking forward to figuring out mounting these devices on about 8 inches of desk space between the glass and the customer...