Hello Everyone,
I recently ran my rollover for our upcoming season. I did not have any rollover errors, but I discovered during my renewal printing that I was missing a series. A little delving and I found that a performance group was not attached to one of my packages. So while my packages rolled over and created new orders, there are no seats or pricing in the orders.
I need to back out this package and re-run it but I am not quite sure what the first step is. I don't believe I can run a seat cancellation because there are no seats.
Has anyone made this blunder before? How did you solve it?
Thanks for any help you can provide,
Amber
South Coast Repertory