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Ticket design: conditional masking to hide negative values.

Geoff White (Past Member)
$organization

Hi all,

We don't really make use of masking here at the NT, so I'm hoping the network can provide some assistance with a query I have.

We want to use the data field Gift Certificate - GC Used In Order on some of our gift/credit voucher ticket designs as we use these a receipt when someone pays with a gift certificate, so that they can see their updated credit balance, but we don't want it to show a negative value as we're finding that when the gift certificate/credit voucher is created the amount shows here as a negative balance.

Is there any masking that I can place on the data field so that if the value is negative that nothing is shown?

Many thanks,

Geoff

Parents
  • $organization
    It might be related to slide functionality - if you have elements set to slide and masking is in place, the next element along seems to slide as far as the data it is masking, not the value that is passed as a result of the mask. Gosh; that’s quite hard to explain concisely.

    Long story short, if you’re having a problem like this and you’re using “slide”, try turning the slide off and working towards a design that doesn’t use it. Or, alternatively, place the wayward element on a slightly different row, which might circumvent the problem.

    C.//
    X.


    On 11 Mar 2015, at 15:36, Graeme Ellis <bounce-graemeellis3413@tessituranetwork.com> wrote:

    Hi Geoff,

    Good to hear it's (sort of) working.  Not sure what's causing the weird justification, though.  I assume you've set justify on the ticket element to 'Left'?

    Grae

    From: Geoff White <bounce-geoffwhite8962@tessituranetwork.com>
    Sent: 3/11/2015 11:06:06 AM

    Thanks both, I've tried the code Graeme suggested and it is working, but now the amounts are printing far to the right on the ticket design. Any ideas why that might be? Is something in the mask acting as a space?

     




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  • $organization
    It might be related to slide functionality - if you have elements set to slide and masking is in place, the next element along seems to slide as far as the data it is masking, not the value that is passed as a result of the mask. Gosh; that’s quite hard to explain concisely.

    Long story short, if you’re having a problem like this and you’re using “slide”, try turning the slide off and working towards a design that doesn’t use it. Or, alternatively, place the wayward element on a slightly different row, which might circumvent the problem.

    C.//
    X.


    On 11 Mar 2015, at 15:36, Graeme Ellis <bounce-graemeellis3413@tessituranetwork.com> wrote:

    Hi Geoff,

    Good to hear it's (sort of) working.  Not sure what's causing the weird justification, though.  I assume you've set justify on the ticket element to 'Left'?

    Grae

    From: Geoff White <bounce-geoffwhite8962@tessituranetwork.com>
    Sent: 3/11/2015 11:06:06 AM

    Thanks both, I've tried the code Graeme suggested and it is working, but now the amounts are printing far to the right on the ticket design. Any ideas why that might be? Is something in the mask acting as a space?

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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