change rollover prices after rollover completed

Updating prices is just going to change them for future orders.

If you have a super duper IT code guy who could change them all from the back end, that may work, but I would just do the rollovers over again. It is more auditable and there are fewer chances of catastrophic error.

Just my 2 cents.

Nicole

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Tiffany Evans
Sent: Tuesday, March 10, 2015 11:02 AM
To: Nicole Keating
Subject: [Tessitura Ticketing Forum] change rollover prices after rollover completed
Importance: High

Hello,

I feel like we've all been there.... We just completed our final rollover set and have our data ready to be printed on the renewals when we hear from the top that we need to change a few of our prices. :( 

We don't want to do the rollover again if we don't have to, especially since we have all the data saved and ready to go!

Has this happened to anyone?  What do you do when you need to go back and change the prices? 

We're in V12 now and we changed the price and it 'worked' but the price does not actually change in the order unless you open it and resave it.  There's gotta be a way to update this price en-masse without undoing all the work we've already done, right?

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Updating prices is just going to change them for future orders.

If you have a super duper IT code guy who could change them all from the back end, that may work, but I would just do the rollovers over again. It is more auditable and there are fewer chances of catastrophic error.

Just my 2 cents.

Nicole

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Tiffany Evans
Sent: Tuesday, March 10, 2015 11:02 AM
To: Nicole Keating
Subject: [Tessitura Ticketing Forum] change rollover prices after rollover completed
Importance: High

Hello,

I feel like we've all been there.... We just completed our final rollover set and have our data ready to be printed on the renewals when we hear from the top that we need to change a few of our prices. :( 

We don't want to do the rollover again if we don't have to, especially since we have all the data saved and ready to go!

Has this happened to anyone?  What do you do when you need to go back and change the prices? 

We're in V12 now and we changed the price and it 'worked' but the price does not actually change in the order unless you open it and resave it.  There's gotta be a way to update this price en-masse without undoing all the work we've already done, right?

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!