Hi!
I am wondering if anyone is selling items to the interval on a menu in Tessitura? What I mean by that is not by packages but from a list of items. And not just a table reservation but actually sell the items in the booking both in box office and online.
As we have it today our interval menu is 80 items long and the restaurant finds it hard to create just a few packages from this menu. They would like to offer customers to prebook with the whole menu to pick from.
How is that possible in Tessitura? Do we need to create one performance with the dates for the whole season for every item?
Kind regards,
Michelle
Hi, Michelle -
Not yet, but this is something we are in the process of exploring for next year. Our restaurant offers fewer choices, which perhaps makes the process easier.
I'd recommend reaching out to Adriana Law, from Opera Australia. We spoke briefly on the subject at TLCC2014, and I was very impressed with the breadth of her knowledge and experience in all sorts of dining issues!
Good luck,
C.//X.
Hi Michelle
I think the most practical approach right now would be to set up one performance per day (or one "Interval items" Performance matching each of your actual Performances), and have a Zone for each item. That's like what most of us do for handling guided tours or timed entry, where there are too many choices to make each of them a performance.
Actually 80 is a lot of Zones to work with (and the maximum in v12.1 is 60, I think - 12.5 is going to be more generous), so you might want or need to split them across two perfs each day; hopefully there would be a logical way to do the split.
Making that work on your website will probably require some web development work, but it has been done previously.
Better tools for handling merchandise generally is on the network Roadmap for development soon, I think. Your Use Case could be valuable input into the development process for that, so you should make sure that TessNet Development is kept aware of it.
Ken
OK, Thank you Chris and Ken for your valuable input!
//Michelle