Hi all. I am having issues generating invoices for ticket orders, as in a bill to send to the client. I've read through the documentation on invoicing but couldn't get it to work and we don't have an infomaker template set up for invoices. Can I please ask how you all generate invoices from Tessitura? Thank you!
Hello Michelle,
There are sample template formats available in the Tessitura Sample Library for invoices and order confirmations/acknowledgments. You'll find them in the Infomaker file TessituraSampleFormats.pbl in that download. The documentation on Invoice Bill Formats and Order Confirmations describes how to activate these formats for use in Tessitura, depending on which method you're using (both involve the T_FORMAT_INFO table).
Once you get it working, you can create a custom version of the format if you have the Infomaker know-how in your organization. Otherwise, it can be merged into a Word document (we have an awesome T-Cast on that topic as well).
Best,
Michael Wilcox, Tessitura Network
Thank you for coming back to me everyone! We may look at some custom work as suggested by Brooke and Chris if I can't get it to work. In the mean time I'll have a look at the T-Cast Michael. Chris, I'll send you an email this week if that's okay. Thanks again!