Hi all. I am having issues generating invoices for ticket orders, as in a bill to send to the client. I've read through the documentation on invoicing but couldn't get it to work and we don't have an infomaker template set up for invoices. Can I please ask how you all generate invoices from Tessitura? Thank you!
Unknown said: Hi all. I am having issues generating invoices for ticket orders, as in a bill to send to the client. [...] we don't have an infomaker template set up for invoices. [...]
Hi all. I am having issues generating invoices for ticket orders, as in a bill to send to the client. [...] we don't have an infomaker template set up for invoices. [...]
I don't think anything exactly exists in Tessitura re: invoices as they're usually thought of, so I think you'll need that custom template. Here I've created several different InfoMaker "invoice" order acknowledgments that live under the order print button -> Acknowledgments, and are used by the Box Office, Group Sales, and Education, for various invoicing needs. All of these run the standard order ack code, dumping the output into a temporary table, and then manipulating it as needed for the particular invoice/ack.
If interested in more info, drop me an e-mail offline.