Promo codes in TNEW

Hi All,

We've been on TNEW about a month now and I programmed my first promo code for TNEW. I've done everything that I always did before TNEW, but for some reason the code is not working. I've read the TNEW User Guide over and over about sources and promo codes, but can't find anything wrong. We are V11 and have not yet gone to V12. Does anyone have a handy TNEW tip about this? All comments are appreciated.

Thanks,

Susan

Parents
  • There is a system table called LTR_TNEW_ALIAS_PRICE_TYPE that used to trip me up. Is the price type associated with your promo listed there?

     

    __________________________________________________

    Laura Kirk | Associate Director of Audience Services

    Yale School of Drama | Yale Repertory Theatre | www.yalerep.org

    203.432.1522 office  |  203.577.7692 cell

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Susan Ashcraft
    Sent: Friday, January 16, 2015 4:50 PM
    To: Kirk, Laura
    Subject: [Tessitura Ticketing Forum] Promo codes in TNEW

     

    Hi All,

    We've been on TNEW about a month now and I programmed my first promo code for TNEW. I've done everything that I always did before TNEW, but for some reason the code is not working. I've read the TNEW User Guide over and over about sources and promo codes, but can't find anything wrong. We are V11 and have not yet gone to V12. Does anyone have a handy TNEW tip about this? All comments are appreciated.

    Thanks,

    Susan




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • There is a system table called LTR_TNEW_ALIAS_PRICE_TYPE that used to trip me up. Is the price type associated with your promo listed there?

     

    __________________________________________________

    Laura Kirk | Associate Director of Audience Services

    Yale School of Drama | Yale Repertory Theatre | www.yalerep.org

    203.432.1522 office  |  203.577.7692 cell

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Susan Ashcraft
    Sent: Friday, January 16, 2015 4:50 PM
    To: Kirk, Laura
    Subject: [Tessitura Ticketing Forum] Promo codes in TNEW

     

    Hi All,

    We've been on TNEW about a month now and I programmed my first promo code for TNEW. I've done everything that I always did before TNEW, but for some reason the code is not working. I've read the TNEW User Guide over and over about sources and promo codes, but can't find anything wrong. We are V11 and have not yet gone to V12. Does anyone have a handy TNEW tip about this? All comments are appreciated.

    Thanks,

    Susan




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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