Hi all,
I'm looking for some specific information on how you handle waiting lists. Keeping the list is not really the question - I know you can either do the unpaid order route or use an excel spreadsheet - what I'm really looking for is how you go about contacting the patrons. Do you call and leave a message if they don't answer? How long do you hold their place in line before moving on to the next person?
Any guidance would be most appreciated! Thanks.
Lesley Chaney
Saint Louis Symphony Orchestra
We have found creating an interest for a sold out performance the easiest way to track people who want to get into the room. After all of our subscriber exchanges are complete we then start pulling names from the interest list.
Rachael