I would like to change the minimum tickets available before the "sold out" message appears on line and on our mobile site. I've looked in vain in T_Defaults, T_NEW_Site_Controls, etc., but can't seem to find an answer. Help!
I was speaking gobblygook before. Here is the problem: when we have single tickets only available for an event, the web will show it as sold out. It will only show as on sale if there is (at least) a pair available. How do I override that?
Ellen Holt
Box Office Manager
Celebrity Series of Boston
20 Park Plaza, Suite 1032
Boston, MA 02116
617-598-3224 (p)
617-598-3291 (f)
www.celebrityseries.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Christopher Short Sent: Friday, January 09, 2015 5:50 PM To: Ellen Holt Subject: Re: [Tessitura Ticketing Forum] ticket availability
I think you're looking at a combination of updates. Check out the TNEW Single Ticket documentation here: http://www.tessituranetwork.com/tn_express_web_user_guide/Content/Topics/Single%20Ticket%20Performances.htm
From: Ellen Holt <bounce-ellenholt3917@tessituranetwork.com> Sent: 1/9/2015 4:48:04 PM
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Hi Ellen,
I think you need to set the value to True for LeaveSingleSeats for both BestSeats and SYOS in LTR_TNEW_SITE_CONTROLS
Cheers,
Kevin