Greetings,
We are due to go live with TNEW in just over a month, and drop renewals for 15/16 at the same time.
Prior to the season build, we made a decision to subdivide our performances into separate seasons (Masterworks, Pops, etc), instead of our previous practice of building all concerts in one catch-all "Tickets" season per year. This decision was literally cheered for the improvements in reporting it would bring....
Then I began setting up a dummy 15/16 flex series for TNEW testing, and realized the corner into which I'd painted myself. Instead of one Performance Group per facility, and one flex Package for each package size (3 through 10 concerts), it seems I'd have to create the above times the number of Seasons per FY (which would be 4 or 5), and I don't even see how it would be possible to create package size and pricing restrictions across multiple Packages.
So it appears I'm stuck with an either/or choice: either forsake the reporting gains for manageable flex-package functionality (we sell a LOT of them), or proceed with multiple seasons and create a giant processing headache for the Box Office (not to mention quadrupling setup labor.)
Has anyone else found a good way around this, either from the setup or reporting end?
thanks, Herb
Hi Herb,
You can create Flex Packages for performances from different seasons: in Performance Groups, you filter by Business Unit (assuming all performances share the same BU) so they all appear for selection. It is a checkbox at the bottom of the screen.
We have a package consisting of concert (Tafelmusik) and lecture in 2 different seasons at: http://tickets.musicaviva.com.au/subscription/packageDetail.aspx?pkg=436&flex=Y&nfs=N
Cheers,
Kevin