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Order search screen has expired default dates

Brian O'Neill
$organization

Hi,

I'm having a frustrating problem in the ticketing order module when searching for orders within a constituent account. The default dates for the order search end at May 31, 2009.

Now I know there must be a setting somewhere, where I can change the default date parameter to look for events up to 2010, can someone point me in the right direction to change this? Thanks!

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  • Former Member
    Former Member $organization
    The Order Search data range is detemined by the TR_SEASON table.  The start date would be the Start Dt of the earliest active season in TR_SEASON and the end date would be the End Dt of the latest active season in TR_SEASON.
     
    Bob

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brian O'Neill
    Sent: Thursday, October 01, 2009 12:41 PM
    To: Robert Bell
    Subject: [Tessitura Ticketing Forum] Order search screen has expired default dates

    Hi,

    I'm having a frustrating problem in the ticketing order module when searching for orders within a constituent account. The default dates for the order search end at May 31, 2009.

    Now I know there must be a setting somewhere, where I can change the default date parameter to look for events up to 2010, can someone point me in the right direction to change this? Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • Former Member
    Former Member $organization
    The Order Search data range is detemined by the TR_SEASON table.  The start date would be the Start Dt of the earliest active season in TR_SEASON and the end date would be the End Dt of the latest active season in TR_SEASON.
     
    Bob

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brian O'Neill
    Sent: Thursday, October 01, 2009 12:41 PM
    To: Robert Bell
    Subject: [Tessitura Ticketing Forum] Order search screen has expired default dates

    Hi,

    I'm having a frustrating problem in the ticketing order module when searching for orders within a constituent account. The default dates for the order search end at May 31, 2009.

    Now I know there must be a setting somewhere, where I can change the default date parameter to look for events up to 2010, can someone point me in the right direction to change this? Thanks!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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