• Replies 15 replies
  • Subscribers 414 subscribers
  • Views 117 views
  • Users 0 members are here
Related

Promo Code(s)

Jeff Gallo
$organization

We're using a T-NEW site and I'm wondering if anyone else has this experience, or if i'm missing something big. 

If I set up an Offer with a Promo Code, it seems to only open up a Mode of Sale, but has no way to control to a specific price type. This presents an issue with running multiple concurrent promotions, where if a patron has one Promo Code and enters it on the site, any promotional price becomes available to them. I would like to use a promo code to present the user with one specific price type.

The only solution I can muster is that I might have to have additional Modes of Sale? 

So, am I missing something?

Thanks everyone!

Parents
  • $organization

    I found that I still have to go to Security module to associate MOS with Pricetype and we have v12.0.3 so perhaps check both spots.

     

    Shelley Osburn

    System Services Manager

    COCA

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Krys Freeman
    Sent: Wednesday, November 05, 2014 8:12 PM
    To: Shelley Osburn
    Subject: Re: [Tessitura Ticketing Forum] Promo Code(s)

     

    You are able to specify a Price Type to a specific Promo Code. Double check that your price type is available for your Web MOS (In v12 you'd go to MOS/Price Type under Ticket Setup or in previous versions this will be available in your Securities.)

    Once you've opened up your MOS to your price type, you'll be able to specify you MOS, Price Type, Appeal, and Source Name for a specific offer your doing.

     

    Hope that helps! Let me know if I can help in any way!

    -Krys

    From: Jeff Gallo <bounce-jeffgallo9968@tessituranetwork.com>
    Sent: 11/5/2014 5:46:19 PM

    We're using a T-NEW site and I'm wondering if anyone else has this experience, or if i'm missing something big. 

    If I set up an Offer with a Promo Code, it seems to only open up a Mode of Sale, but has no way to control to a specific price type. This presents an issue with running multiple concurrent promotions, where if a patron has one Promo Code and enters it on the site, any promotional price becomes available to them. I would like to use a promo code to present the user with one specific price type.

    The only solution I can muster is that I might have to have additional Modes of Sale? 

    So, am I missing something?

    Thanks everyone!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    I found that I still have to go to Security module to associate MOS with Pricetype and we have v12.0.3 so perhaps check both spots.

     

    Shelley Osburn

    System Services Manager

    COCA

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Krys Freeman
    Sent: Wednesday, November 05, 2014 8:12 PM
    To: Shelley Osburn
    Subject: Re: [Tessitura Ticketing Forum] Promo Code(s)

     

    You are able to specify a Price Type to a specific Promo Code. Double check that your price type is available for your Web MOS (In v12 you'd go to MOS/Price Type under Ticket Setup or in previous versions this will be available in your Securities.)

    Once you've opened up your MOS to your price type, you'll be able to specify you MOS, Price Type, Appeal, and Source Name for a specific offer your doing.

     

    Hope that helps! Let me know if I can help in any way!

    -Krys

    From: Jeff Gallo <bounce-jeffgallo9968@tessituranetwork.com>
    Sent: 11/5/2014 5:46:19 PM

    We're using a T-NEW site and I'm wondering if anyone else has this experience, or if i'm missing something big. 

    If I set up an Offer with a Promo Code, it seems to only open up a Mode of Sale, but has no way to control to a specific price type. This presents an issue with running multiple concurrent promotions, where if a patron has one Promo Code and enters it on the site, any promotional price becomes available to them. I would like to use a promo code to present the user with one specific price type.

    The only solution I can muster is that I might have to have additional Modes of Sale? 

    So, am I missing something?

    Thanks everyone!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
No Data