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String Error when Selling Packages

Sandra Berschauer
$organization

If you are selling a flex package and you see the error..

 

Cannot convert oleobject in Any variable to string at line 33 in open event of object w_response_flex_package.

 

What would or could cause that. The build of the package?  

Parents
  • $organization

    The plot thickens.

     

    I have figured out which performances/performance group is causing the error, but I do not yet understand the why or remedy.

     

    Here’s what I’ve tried so far in Test:

     

    ·         Building a new performance group with existing performances and new package with the new performance group

    ·         Run the facility maintenance utilities

    ·         I have found that when I uncheck the flex box in the package, all of the performances load, but is not at all practical. I just wanted to see if that cleared the error, which it did.  

    ·         I finally built a new performance, added it to the test performance group and tada, it works beautifully. That leads me to believe it is a problem with the performances? Maybe?

    o   Verified the existing performances are setup correctly with the correct dates, MOS, etc.

     

    What makes this problem intriguing is I can seat the performance using the correct MOS & Price Type outside of the package, but not using the package itself.  I think that test ruled out the Zone Map too.

     

    Does anyone have any ideas?

     

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Dot Krebs
    Sent: Tuesday, May 30, 2017 10:19 AM
    To: Dot Krebs <dkrebs@actorstheatre.org>
    Subject: Re: [Tessitura Ticketing Forum] String Error when Selling Packages

     

    Hey Sandra,

    Did you find out what caused this error and what the resolution might be? 

    Thanks

    Dot

    From: Sandra Berschauer <bounce-sandraberschauer2333@tessituranetwork.com>
    Sent: 10/28/2014 12:58:21 PM

    If you are selling a flex package and you see the error..

     

    Cannot convert oleobject in Any variable to string at line 33 in open event of object w_response_flex_package.

     

    What would or could cause that. The build of the package?  




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    The plot thickens.

     

    I have figured out which performances/performance group is causing the error, but I do not yet understand the why or remedy.

     

    Here’s what I’ve tried so far in Test:

     

    ·         Building a new performance group with existing performances and new package with the new performance group

    ·         Run the facility maintenance utilities

    ·         I have found that when I uncheck the flex box in the package, all of the performances load, but is not at all practical. I just wanted to see if that cleared the error, which it did.  

    ·         I finally built a new performance, added it to the test performance group and tada, it works beautifully. That leads me to believe it is a problem with the performances? Maybe?

    o   Verified the existing performances are setup correctly with the correct dates, MOS, etc.

     

    What makes this problem intriguing is I can seat the performance using the correct MOS & Price Type outside of the package, but not using the package itself.  I think that test ruled out the Zone Map too.

     

    Does anyone have any ideas?

     

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Dot Krebs
    Sent: Tuesday, May 30, 2017 10:19 AM
    To: Dot Krebs <dkrebs@actorstheatre.org>
    Subject: Re: [Tessitura Ticketing Forum] String Error when Selling Packages

     

    Hey Sandra,

    Did you find out what caused this error and what the resolution might be? 

    Thanks

    Dot

    From: Sandra Berschauer <bounce-sandraberschauer2333@tessituranetwork.com>
    Sent: 10/28/2014 12:58:21 PM

    If you are selling a flex package and you see the error..

     

    Cannot convert oleobject in Any variable to string at line 33 in open event of object w_response_flex_package.

     

    What would or could cause that. The build of the package?  




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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